Exporting Interviews

The Export feature is designed to help you move from capturing conversations to sharing and operationalizing insights. Throughout your customer discovery process, you generate valuable data — interviews, transcripts, notes, and structured insights. Export allows you to take that work outside the platform in a flexible, organized way, whether you’re preparing reports, collaborating with stakeholders, or conducting deeper analysis. Instead of manually compiling information, you can export exactly what you need — from raw recordings to fully structured, evidence-backed analysis — in formats that fit your workflow.

Where to Find the Export Feature

You can access Export in two places:

1. From the Interviews Table

• Go to Interviews from the left sidebar
• Select one or multiple interviews using the checkboxes
• Click the Export button in the top toolbar

Selecting Interviews (Bulk Selection)

Before exporting, you can select interviews in multiple ways depending on your workflow:

• Select individual interviews

  Click the checkbox next to any row to select specific interviews

• Select all interviews

  Use the top checkbox to select all visible interviews in the table

• Select a range (Shift + Click)

  Click one interview, then hold Shift and click another to select everything in between

This makes it easy to:

• Export multiple interviews at once
• Quickly create reports across a group
• Work efficiently with large datasets

2. From the Interview Details Page

• Open any individual interview
• Click the Export button in the top-right

This replaces older export options that were previously spread across different sections (Transcript, Notes, Analysis).

Export Options Overview

When you click Export, a modal will appear with two main options:

1. Interview Media (Default)

Downloads the original audio or video file

• Best for:
  • Archiving raw interviews
  • Sharing recordings externally

Note:

You can export up to 5 media files at a time. If more than 5 interviews are selected, the export media file option will be disabled. To proceed, reduce your selection to 5 or fewer interviews.

2. Interview Content

Switching to this option expands advanced export settings.

This allows you to export structured interview data, including:

• Transcript
• AI Analysis (Executive Summary, Explicit, Implicit, Thematic)
• Notes
• Insights

Export Formats

When exporting Interview Content, you can choose from multiple formats:

• PDF – Best for sharing and reporting
• Markdown – Ideal for documentation workflows
• JSON – Structured data for integrations or analysis
• HTML – Web-friendly format

Each format serves a different purpose depending on how you plan to use the data.

Export Structure: Single File vs Separate Files

You can control how your export is generated:

Single File

• Combines all selected interviews into one document

  Best for:

  • Reports
  • Presentations
  • Reviewing multiple interviews together

Separate Files

• Creates individual files per interview

  Best for:

  • Detailed analysis
  • Sharing specific interviews

Note:

• If only one interview is selected, Separate Files will be disabled.

What Gets Included in Export

You can customize exactly what to include:

Core Data

• Transcript
• Notes
• Insights

Analysis (if available)

• Executive Summary
• Explicit Insights
• Implicit Insights
• Thematic Analysis

This allows you to export anything from raw conversations to fully structured, decision-ready outputs.

Exporting Multiple Interviews

When exporting multiple interviews:

• Single File selected → All interviews combined into one document
• Separate Files selected → Each interview exported individually

This gives flexibility depending on whether you want a holistic view or granular breakdown.

File Naming Convention

Exported analysis files follow a structured naming format:

[Organization]-[Cohort]-[Team]-Interview-[Interviewee]-[YYYY-MM-DD]-Analysis-[InterviewID].pdf

This ensures:

• Easy identification
• Consistent organization
• Better traceability across teams and cohorts

When to Use Each Export Type

Use Interview Media when:

• You need the original recording
• You want to review the raw conversation

Use Interview Content when:

• You need structured insights
• You’re preparing reports
• You want to analyze patterns across interviews

Key Takeaway

The Export feature is designed to give you full control over your data:

• Select interviews efficiently (individually, all, or by range)
• Export raw interviews or structured insights
• Choose formats based on your workflow
• Combine or separate interviews as needed

Whether you're sharing findings, building reports, or conducting deeper analysis, Export helps you move your discovery work beyond the platform—without losing structure or context.